Here are some questions we get asked most often by arriving students. Hopefully this may help to ease some of your concerns before you come to Vancouver! Feel free to visit our "Contact Us" page if you have any other concerns that are not addressed here 

Where can I change my money?

The best place is at the Currency Exchange Counter in the International Arrivals area. The rates charged there are fair and if you keep your receipt, you are not charged to change your remaining money back at the end of your stay.

Where can I smoke?

The only place where smoking is allowed is outside the main airport building. Please try to remember which door you leave the airport out of so not to get lost trying to return to the sign.

Where can I call home?

It is usually best to wait until you reach your homestay to phone home. Because we try to not leave you waiting long before leaving for your homestay, and because buying a phone card and finding the phones can be a long process, there is not often enough time to make a call home. In order to use a payphone, you need $0.25, and you phone a number on the back of your calling card for Vancouver. Then you enter your PIN number on the back of your calling card, enter 011 (for international calls), then the PIN, then the country code and phone number. Country codes are listed in the front section of the White Pages.

How do I get a bus pass? How do I get to school?

It is usually best to refer this question to your homestay family.  They will know for what zone to buy your bus pass and will show you which route to take to bus to school.